Welcome to the Frequently Asked Questions page for DisabilityHealthShop.com. We hope you find the answers to your queries here. If you still have a question, please visit our contact page for all our details.

1. **Why has DisabilityHealthShop.com been launched?**
DisabilityHealthShop.com was launched with the aim of promoting the best innovations for disabled people to enjoy ordinary daily lives. We provide a curated range of disability products, all from trusted suppliers and selected through recommendations from our community of customers. Our goal is to provide a platform for high-quality products that truly make a difference in the lives of disabled people.

2. **What can I buy?**
Our shop offers a wide range of products designed to enhance your life – with style. From daily living aids to wheelchair accessories, we aim to provide everything you need. We are constantly adding new products to our selection.

3. **Who makes the products?**
We have sourced the best retailers and manufacturers to provide products for our community. We are always looking for new ideas and innovations that improve disabled people's lives.

4. **How can I order and pay?**
All of our products can be purchased online using a credit or debit card. We accept Visa, Mastercard, Visa Debit/Solo, Delta, Visa Electron and Maestro. You can also use PayPal to pay.

5. **Can I buy if I live overseas?**
Yes, most of the products we offer are available to buyers overseas. If you are in any doubt or would like a shipping quote, please use our contact details on our contact page.

6. **What’s your returns policy?**
You’re able to cancel your purchase within 14 days, from the day after you received the item. Once you’ve received your order and wish to return for a refund, please see the guidance under “Returning your product because it’s unsuitable”.

7. **When will my order arrive?**
Once you have placed an order with us, your items will be posted via Royal Mail 2nd Class delivery. If orders are made before 11 am, they will be processed the same day or next working day. Your product should then arrive within 2 to 3 working days.

8. **I ordered some time ago – where is it?**
If your order has not arrived, visit our contact page and we will look into it fully.

9. **What can I expect from your packaging, is it recyclable?**
All our packaging is made from recycled materials when new. We try to reuse existing packaging from our suppliers and other sources whenever possible.

10. **What is the company address for DisabilityHealthShop.com?**
The company address for DisabilityHealthShop.com is: [Company Address]

11. **How do I leave a review for a product I have purchased?**
You must have first purchased a product through our store to leave a review. You must log-in using the account created at checkout when you first purchased your item/s before you can leave a review. Find the item you would like to review, and scroll down to the middle section of the product page where you will see a tab entitled “Reviews”.

For any other questions, please don't hesitate to contact us. We're here to help!